Warranties

The Brick Fixer through its limited warranty, guarantees that the masonry tinting performed on the specified project will remain colourfast and durable under normal weathering conditions for a period of thirty (30) years (duration may depend on the project). If the masonry tinted by us does not maintain its appearance in relation to adjacent untinted units, The Brick Fixer, will provide the materials and labour to restore the stain to the failed units. Our warranty is solely limited to such corrective action. Any special access equipment required to perform the work would be the responsibility of the client to provide and is not part of the warranty.
The warranty will null and void if the masonry units have been previously treated with silicone, graffiti preventatives, or any other chemical. This would include waterproofing agents or accelerators added to the mortar during mixing.
Additionally, this warranty is invalid if the substrate on which we have applied our tints fails of its own accord or has had excessive hydrochloric acid and has an acidic pH or has had hydrofluoric acid-based products such as NoSkum, Active Chemicals Fluortech or Walltech products applied.

We warranty our work will meet the quality achieved in our site tests patches or our written agreement for the job.

Prior to doing the work we may recommend a Barratec beneficiation wash to chemically reset the bricks and mortar. This may also involve additional treatments to balance the pH and others to remove any salts. If it becomes apparent that this is a necessary process, either at the outset of the job or during the cleaning process, then we will highlight this immediately. If we make this recommendation and the recommendation is declined then we will not warranty the work.
Site tests may be required and may involve the following:
- Water content of bricks and mortar
- Salt analysis – both anions and cations including fluoride
- Stain removal
- Hardness of mortar